Health, Safety and Communication

Stay safe

Never bring any recreational drugs into Malaysia, even if you are only there for transit. Possession and/or trafficking of even minute amounts can lead to a mandatory death sentence.

Crime levels are on the rise in Malaysia, especially in Johor, so common sense precautions should be observed. Pickpockets and snatch-and-run thieves ply their trade in Kuala Lumpur and large cities as well as in housing areas, and the security of cheaper accommodations may have room for improvement. Be particularly careful when it comes to snatch-and-run thieves as some of them are known to drag victims along the road with their motorcycle until they release their grip on their possessions. As a general precaution, always carry your bags on the side not facing the road and walk against the flow of traffic.

Vehicles will not stop at pedestrian/zebra crossings. Seeing that this will not change, the problem is overcome by building pedestrian bridges and installing pedestrian traffic lights.

Drunk driving is a serious offence and breathalyser tests by the police are common.

Police in Malaysia are known for asking for and accepting bribes on traffic stops. This is accepted among locals, and a fair amount of traffic violations will be ignored for a fee (usually between 50-200RM depending on severity). Do not be alarmed if you are asked for money, but if possible let your host do the talking. It is best practice to pay the officer what they want and not ask any questions, as a disgruntled officer can create issues for you and your host. Note that this is generally restricted to traffic stops, and you should not offer bribes in other situations, especially with government officials or customs agents.

Travel documents and valuables are best deposited in a hotel safe or carried safely with you, as there is a potential of theft from hotel rooms while guests are away.

Women travelling alone should be wary of opening their room doors to strangers. In such situations, common sense judgement should prevail.

Many if not most taxis will refuse to use the meter, although you are far more likely to get a metered taxi by flagging one at a street than a taxi stand. While understandable — official rates are often years behind inflation — you have to bargain, as the initial asking price may be grossly inflated. If using a taxi late at night, it is best to use the dial-a-taxi service as there have been incidents where taxis flagged down during those hours being fake/unregistered. The unregistered taxi driver might then rob or assault their victims with the help of assailants.

Do not accept drinks from strangers in any pub or club as there is a risk they might be spiked. Gambling is illegal and tourists are often scammed at illegal gambling joints.

Credit card fraud can be a problem, so use plastic only at large, reputable retailers, and do not let your card out of sight.

Public demonstrations are uncommon in Malaysia, but should one occur it may be dealt with in a heavy-handed manner, so avoid them at all costs. Especially if you are not Malaysian citizen or permanent resident as you could even get in trouble with your own country, if it has good relations with Malaysia.

Be aware on markets. Especially in Chinatown in Kuala Lumpur products sold are most likely to be fakes.



Emergency numbers

* All type of emergency (Police/Ambulance/Fire Brigade (Malay:Bomba)/Civil Defence etc) - 999
* From mobile phone - 999 or 112
Stay healthy

Tap water is drinkable in a some areas and not others, but even locals boil or filter it first just to be on the safe side. When travelling it is best to stick to bottled water, which is very inexpensive.

Ice in drinks might be made from tap water but nowadays, most restaurants and even roadside stalls use the cylindrical variety with a hollow tube down the middle that are mass-produced at ice factories and are safer to consume.

Avoid buying cold drinks or cut fruit from street vendors unless you have a local bringing you around.

Heat exhaustion is rare, but do consume lots of fluids, use a hat and sunscreen and shower often!

Peninsular Malaysia is largely malaria-free, but there is a significant risk in Borneo especially in inland and rural areas.
Dengue fever occurs throughout Malaysia in both urban and rural areas, and can only be avoided by preventing mosquito bites. The mosquito that transmits dengue feeds throughout the daytime, and is most active at dawn and dusk. If you experience a sudden fever with aches and lethargy, seek medical attention immediately. Aspirin and ibuprofen should not be used until dengue fever has been ruled out.

Haze from burning vegetation in neighbouring Indonesia may come and go without warning from the months of May to August so travellers with respiratory ailments should come prepared. The Malaysian government is actively seeking Indonesia's co-operation in this matter but up until now, efforts seem to have been mostly futile.

Most public washrooms make a small charge (generally between RM0.20-RM2.00, usually depending on the standard of the facilities) so keep some loose change to hand. If the condition of the sitting toilets is questionable, use the squatting toilets instead - both are usually available, and the latter are more hygienic and (once you get used to them) are just as easy to use as sitting toilets.

Adhere to safe sex practices for all sexual encounters.

It is extremely rare for tourists to seek medical treatment from government hospitals. Private medical care is the only option and costs can be staggering (albeit generally much less expensive than in the West). Be sure to have the appropriate travel health insurance.


Communication
Telephone numbers

The country code for Malaysia is 60.

Landlines

Malaysian landline telephone numbers have either seven or eight digits. The country is also divided up into areas which have been assigned two or three digit area codes, which have to be dialled when calling from outside the area. The area codes are:

* 03 - Kuala Lumpur, Putrajaya, Selangor
* 04 - Kedah, Penang, Perlis
* 05 - Perak
* 06 - Malacca, Muar district of Johor, Negeri Sembilan
* 07 - Johor (all districts except for Muar)
* 082 - Sarawak (Kuching and Samarahan districts)
* 083 - Sarawak (Sri Aman and Betong districts)
* 084 - Sarawak (Sarikei, Sibu and west Kapit districts)
* 085 - Sarawak (Miri and Limbang districts)
* 086 - Sarawak (Bintulu districts and Belaga)
* 087 - Sabah (Interior Division)
* 088 - Sabah (West Coast and Kudat Division)
* 089 - Sabah (Sandakan and Tawau Division)
* 09 - Kelantan, Pahang, Terengganu

Area code 02 has been assigned for calls made from Malaysia to Singapore. This means there's no need to call Singapore's country code 65 when calling from Malaysia. International direct dialing (IDD) calls from landlines to all other countries should use the prefix 00 followed by the country code.

To call a Malaysian number:

* From overseas dial the international access code, the country code for Malaysia, the area code without the "0", and then the phone number.

* From outside the local area dial the full area code, followed by the phone number. There are no exceptions to this rule, except when using a mobile phone.

* From within the local area just dial the phone number without any code.

Mobile phones

Malaysia also has four mobile telephone service providers, Maxis, DiGi, Celcom, and U Mobilewhich utilise codes 012, 013, 014, 016, 017, 018, 019. The mobile number portability policy already implemented in Kuala Lumpur. Mobile networks utilize the GSM 900 and 1800 systems. 3G ( WDMA ), EDGE & HSPDA networks available in large town. International roaming onto these networks is possible if your operator allows it.

To call a Malaysian mobile number:

* From overseas dial the international access code, the country code for Malaysia, the mobile telephone provider's code without the "0", and then the telephone number.

* From within Malaysia dial the provider's code with the "0", and then the telephone number.

* From mobile phone to mobile phone within Malaysia dial the provider's code with the "0", and then the telephone number. Although you can drop the provider's code if the two phones share the same provider, you will still get through if the provider's code is dialled.

To call from Malaysia to another country:

* From a landline dial the international access code "00" followed by the country code and the phone number. For example, dialing the United States from Malaysia you would dial 001 followed by the US area code and phone number.

* From a mobile phone same as from a landline (above). An alternative, and simpler, approach on many mobile phones is to press & hold the zero button to enter a "+" (plus sign) before the country code and phone number. The "+" represents (in any country) the appropriate international access code.